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    Home»Software Support Engineer – Amdocs Inc

    Software Support Engineer – Amdocs Inc

    gpraveen0611By gpraveen0611April 18, 2017No Comments2 Mins Read
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    • Posted 6 years ago

    Amdocs Recruitment 2017 Job Openings For Freshers

    Amdocs is a multinational corporation headquartered in Chesterfield, Missouri, with support and development centers located worldwide. Recruiting Freshers BE/B.Tech as Software Support Engineer

    Job Role: Software Support Engineer

    Educational Qualification : Bachelor’s degree in Science/IT/Computers or equivalents

    Required Skills :

    • Knowledge in Java/ C++
    • Fluent English (written and spoken)
    • Few months of experience- Advantage

    Role & Responsibilities:

    Responsible for providing best-in-class technical support to a global customer base.

    Maintains ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction.

    • You will provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications
    • You will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution
    • You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
    • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit – for example, responsiveness, resolution, software quality SLAs, etc
    • You will communicate with internal/external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied.

     

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