SYKES Hiring International Tech Support Associate SYKES invites applications from eligible Candidates for the Position of International Tech Support Associate. The Eligibility criteria , Specification / Skills / Required Experience are given below.
| Organization / Company Name | SYKES |
|---|---|
| Designation |
|
| Education | BE/B.Tech, BCA |
| Job Location | Hyderabad |
| Experience | Freshers & Entry Level |
| Package | INR 1.7 Lakh to 3.0 Lakh Per Annum |
Job Description:
International Tech Support Associate
(Freshers and Experienced associates for managing the Inbound Process)
Qualification :
1. College graduates are preferred
2. Completion of a minimum of two years college education is a requirement
3. Experience in Tech Support domain is an advantage
4. Excellent communication skills both verbal and written
5. Basic knowledge of PC use and internet navigation
Benefits
1. Salary of INR 200,000 to 300,000 per annum, depending on qualification
2. Transportation for those in the night shift or a Transportation Allowance depending on employee preference
3. Account specific incentives
International Collections – Voice Process
(Freshers and Experienced associates in managing collections account)
Qualification:
- College graduates are preferred
- Completion of a minimum of two years college education is a requirement
- Experience in Collections is an advantage or having worked with a banking or financial institution
- Excellent communication skills
- Basic knowledge of PC use and internet navigation
- Salary of INR 200,000 to 250,000 per annum , depending on qualification
- Transportation for those in the night shift or a Transportation Allowance depending on employee preference
- Account specific incentives
Tech Support for Smart Phones (Day Shift Job)
(Freshers and Experienced associates in Customer Service)
Qualification:
- Any Graduate / Undergraduate
- Excellent verbal and written communication skills
- Knowledge on MS office is preferred
- Typing speed of minimum 30 words is required
- Willingness to work in Night Shifts
- Fluent Hindi speaking skills is a mandate
Package : 1.7 lpa
Job Description / Key Expectations:
- Passion towards customer care, highly skilled in resolving customer queries over phone / (voice based services)
- Listen to customer queries keenly, comprehend their issues with patience, probe and prose possible resolutions with empathy as per the given guidelines
- Be courteous towards customers and greet them very professionally
- Make sure customer understands and accepts the proposed solution and extend additional support if required as per agreed procedures
- Prepare and update customer file with 100% accuracy and completeness
How to Apply for SYKES International Tech Support Associate Recruitment 2017 ?
All Eligible Candidates are requested to attend walk-in Interview as per below Schedule
Walkin Interview dates: 7th May to 31st July 2018
Timings: 12 noon to 6 pm
Sykes Walkin Address:
6th Floor, Building No 12B, Raheja Mind Space,
Madhapur, Hyderabad
View Full Details @ https://company.naukri.com/landing-page/sykes/index.html
