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    Home»Technical support Consultant – HP

    Technical support Consultant – HP

    gpraveen0611By gpraveen0611April 5, 2017No Comments2 Mins Read
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    • Full Time
    • Anywhere
    • Posted 6 years ago

    HP Hiring Technical support Consultant – Any Graduate

    Job Location: Bangalore

    Interview location: Bangalore

    Eligibility: 2017 Batch – Graduate in any discipline or equivalent

    Salary: INR 2,52,000 annually. + shift allowance (if employee works in shifts) + Variable Payout (annually)

    Roles and Responsibilities:

    –  Resolving technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification system
    –  Providing excellent customer service support to customers during every single interaction
    –  Assisting end users to avoid or reduce problem occurrences and adding case resolution to Knowledge Management System
    –  Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence and providing direction and guidance to process improvements.
    –  Representing and leading an HP team in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.

    Skills Required:

    – Candidate shouls have excellent Communication Skills.
    – Candidate should be willing to work in all Shifts (including night shift)

    Interview Process:

    – Group Discussion
    – Soft Skill Interview
    – Technical Interview
    – Operations Interview
    – HR Interview
    – Final Selection

    Job Responsibilities: Technical support Consultant

    Education: B. Pharm, B.A., B.A.(Hons.), B.Com., B.Com.(Hons.), B.E-Com., B.Sc., B.Sc.(Hons.), B.Sc.(Hotel Management), B.Tech/B.E., BAF, BBA, BBI, BBM, BBS, BCA, BCM, BDS, BFIA, BFM, BHM 3 Yr., BHM 4 Yr., BIM, BIT, BJMC, BMM, BMS, Chartered Accountant, Diploma 1 Yr., Diploma 2 Yr., Diploma 3 Yr.

    Working Experience : 0 – 1 yrs

    Salary : 2.52 Lacs

    Industry: IT

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